Returns & Exchanges
At Remedy Liquor, we strive for complete satisfaction with every purchase; however, due to the nature of alcohol sales, returns are generally restricted to damaged or incorrect items. Please inspect your delivery immediately and contact our support team within 48 hours if there are any discrepancies with your order.
Contact Customer Support
Email our support team with your order number and a brief explanation of the issue to initiate a return request.
Document the Issue
Provide clear photographic evidence of any damaged bottles, broken seals, or incorrect labels as required by state compliance regulations.
Prepare for Pickup or Shipment
Once approved, securely repackage the items in their original shipping container to prevent further damage during the return transit.
Receive Refund or Replacement
After we receive and inspect the returned merchandise, we will issue a refund to your original payment method or ship a replacement bottle at no extra cost.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing