Frequently Asked Questions
Everything you need to know about your Remedy Liquor experience.
Do I need to be present to sign for my alcohol delivery?
Yes, federal law requires an adult signature from someone 21 years or older for all alcohol deliveries. The carrier will check a valid government-issued ID upon arrival.
What states do you ship to?
We currently ship to most states where local laws permit the direct shipment of alcohol. Please enter your zip code at checkout to confirm if delivery is available in your area.
What is your return policy for spirits and wine?
Due to state regulations, we generally cannot accept returns of alcoholic beverages once they have left our facility. However, if your order is damaged or incorrect, please contact us within 48 hours for a replacement or refund.
How long will it take for my order to arrive?
Standard processing takes 1-3 business days. Once shipped, delivery typically takes 3-7 business days depending on your location and the shipping method selected.
Can I track my shipment?
Absolutely. Once your order has been processed and a shipping label is created, you will receive an email with a tracking number to monitor your package's progress.
Do you offer local pickup for online orders?
Yes, if you are in the Glendale, California area, you can select 'Local Pickup' at checkout to collect your order directly from our store at no additional cost.